Below you'll find answers to the most common questions asked about Express Leave by employees. For more detailed instruction on how to set up and use Attaché Express Leave, please visit Express Leave for Attaché Payroll.
You can use a PC or Mac running any of the following browsers:
You can also use the default browser on the following mobile devices to apply for and approve leave:
Note that administrative functions, such as setting up a new employee, are not available on mobile devices.
To use Express Leave, talk to your Attaché consultant or Attaché Software.
Your employer will send you a Welcome email containing a link to launch Express Leave and create your password. The Applying for Leave (PDF) fact sheet describes how to register and use Express Leave to apply for leave.
First, check the junk folder of your email account. If you cannot locate the Welcome email, on the Express Leave login screen select Forgot your Password? and enter your email address (as used by your payroll manager).
No, you do not need to do anything. The Attaché data Integration (API) will handle this automatically.
You can launch Express Leave from the link in any Express Leave email. If you don't have an email handy, go to Attaché Online and choose Launch App on the Attaché Express Leave panel.
Try resetting your password. To do this, click the Forgot your password? link at the bottom of the login screen and enter your email address. You'll then receive an email with instructions for resetting your password. If you do not receive the email, check the junk mail folder of your email account. If you still can't find the email, you may be attempting to log in using an incorrect email address. In this case, ask your payroll officer to verify your email address in Attaché Payroll.
Note: For payroll officers, to check the employee's email address in Attaché Payroll, choose Payroll | Masterfiles | Employee Details | Maintain. Select the required employee and on the Online Services tab, check the email address listed in the Attaché Online Email Address field.
Choose Request Leave from the Express Leave menu, complete the form and select Submit. You can attach a file (such as a medical certificate) or type in a comment. You will be advised by email that your request has been approved (or rejected).
The Applying for Leave (PDF) fact sheet also describes how to use Express Leave to apply for leave.
In Express Leave you can apply for leave in half or full days. When applying for leave that includes a combination of half days and full days, you need to submit two separate requests. Enter one leave request for the number of full days and on for each half day. If you require to enter leave for anything other than half or full days, talk to your payroll manager.
For typical Monday to Friday employees, Express Leave factors in public holidays ( national and regional for Australia and New Zealand) and weekends so you don't need to worry about them in your leave requests. For example, if you want to apply for leave on a Friday and Monday, simply complete a single leave request as usual; Saturday and Sunday won't be counted as leave days.
If you work weekends and public holidays, talk to your payroll manager before you submit your leave request. Your payroll manager can tailor Express Leave to suit each employee’s work patterns.
If you can't create a leave request, your manager or payroll manager (and possibly other users nominated by your payroll manager) can create a leave request on your behalf. This may be required when an employee is on personal / carer's (sick) leave or if leave is taken is for less than a half day.
When you are set up in Express Leave, your payroll manager assigns a default approver, typically your manager. You can select a different approver when completing a leave request if required, for example, if you manager is on leave.If you require a permanent change to your default approver, talk to your payroll manager.
You, your approver and your payroll manager can see your leave requests. In addition, when you submit a leave request for approval, that leave is displayed on the Leave Calendar. If your leave request is rejected, it is removed for the calendar.
Approvers can also see the leave requests that they have approved or rejected and your payroll manger (HR Manger and Administrator in Express Leave) can view all leave approved, requested and rejected.
You will receive an email indicating the status of your leave request (approved or rejected). You can also view the status of your leave requests by choosing My Leave from the Express Leave menu.
Choose My Leave from the Express Leave menu. The leave balances displayed are typically up to and including the last pay period but do not include leave taken or accrued since then. If you feel this is incorrect, talk with your payroll manager.
Please contact your payroll manager. Your payroll manager has decided which leave balances you can see. For example, personal carer's (sick) leave may be hidden.
The leave balance displayed in Express Leave is usually what is accrued up to and including the last pay period. If you feel this is incorrect, talk to your payroll manager.
Attaché MyPay is a secure online inbox for employees who receive Attaché Payroll pay advices and other documents. If you would like to check your pay advice while using Express Leave, choose Launch MyPay to open it in a new tab.
The Leave Calendar is visible to all Express Leave users in your organisation and displays employee leave requests and public holidays. If you are a HR Manager or Administrator, the Leave Type for each request is also displayed. Note that the colours are assigned automatically by Express Leave.
The employee has not been sent the Welcome email inviting them to join the Express Leave company. To send the Welcome email, go to Manage Users, search for the employee and click the green Welcome email button. This will send an invitation email containing a link that allows the employee to create a password and log in. The employee will then be available in drop-down selections.
Attaché handles the split of the leave automatically. That is, the procedure is no different to normal. Simply enter the Last Day of Pay Cycle date and only the first week of leave will be processed. The remainder of the leave will be processed the next time leave entries are checked and processed in Express Leave.