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Using Single Touch Payroll to submit pay events to the ATO

When you process a pay run – called a "pay event" for STP purposes — the data (or batch) required for the STP lodgement is uploaded to your Attaché Online organisation and validated to ensure it meets Australian Taxation Office (ATO) requirements. This topic describes how to use Single Touch Payroll to submit the batch to the ATO.  

Note that Single Touch Payroll in your Attaché Online organisation is available to STP Admins and Organisation Admins only. For further information see Creating different types of users in Attaché Online

Before you commence Single Touch Payroll reporting, ensure that you have carried out the Single Touch Payroll setups.

Submitting your payroll data to the ATO

To submit your payroll data to the ATO:

  1. Log in to Attaché Online and select your organisation. 
  2. Choose Single Touch Payroll from the left-hand menu.
  3. Select the batch you want to submit by clicking in the row with the Ready to Submit status. 
  4. Review the batch details, then click Sign and submit.
  5. In the Employer screen, select your ABN, type your name in the Declaration field and select the declaration check box.
  6. Click Submit to ATO

The batch is now sent to the ATO and the batch status changes from Ready to Submit to ATO Pending.

Managing batches

A batch is generated in your online organisation each time you process a pay in your payroll company. We recommend that you log in to Attaché Online to view the batch status from time to time so you can address any issues with a batch, if required.

Note: after you submit an STP batch to the ATO, it can take up to 72 hours for the ATO to respond.

The batch statuses for Single Touch Payroll batches are explained below.

Batch statusDescription

Errors Detected

Batches with a status of Errors Detected require your attention. A red icon beside an employee indicates one or more error in the employee’s data. Click on the employee’s name for further information. Once you’ve fixed all errors, the batch status will change to Ready to Submit and you can submit the batch.

See Troubleshooting employee Income Statement errors

Ready to Submit

Batches with a status of Ready to Submit are ready to submit to the ATO.

ATO Pending

Batches with a status of ATO Pending have been submitted and are awaiting a response from the ATO. 

ATO Rejected 

Batches with a status of ATO Rejected require your attention. A Submission Errors tab with a red icon indicates one or more error in the batch. Click the Submission Errors tab for more information. Once you’ve fixed all errors, resubmit the batch to the ATO.

See ATO rejection messages for Single Touch Payroll submissions

ATO Confirmed

Once a batch has been accepted by the ATO the status changes to ATO Confirmed and that batch no longer appears in the list of active batches. However, you can choose to display the ATO Confirmed batches via the Statuses drop-down in the Batch Listing screen.  

Not Required

Batches with a status of Not Required are batches that you have selected to hide from the Batch List.

See Marking a batch as Not Required

Not Latest

Batches with a status of Not Latest are typically superseded by a later batch and cannot be submitted to the ATO. If you need to submit a Not Latest batch, you must mark all later batches as Not Required in order to reset the status to Ready to Submit.


REF: 190219