When you process a pay run – called a "pay event" for STP purposes — the data (or batch) required for the STP lodgement is uploaded to your Attaché Online organisation and validated to ensure it meets Australian Taxation Office (ATO) requirements. This topic describes how to use Single Touch Payroll to submit the batch to the ATO.
Note that Single Touch Payroll in your Attaché Online organisation is available to STP Admins and Organisation Admins only. For further information see Creating different types of users in Attaché Online.
Before you commence Single Touch Payroll reporting, ensure that you have carried out the Single Touch Payroll setups.
To submit your payroll data to the ATO:
The batch is now sent to the ATO and the batch status changes from Ready to Submit to ATO Pending.
A batch is generated in your online organisation each time you process a pay in your payroll company. We recommend that you log in to Attaché Online to view the batch status from time to time so you can address any issues with a batch, if required.
Note: after you submit an STP batch to the ATO, it can take up to 72 hours for the ATO to respond.
The batch statuses for Single Touch Payroll batches are explained below.
Batches with a status of Errors Detected require your attention. A red icon beside an employee indicates one or more error in the employee’s data. Click on the employee’s name for further information. Once you’ve fixed all errors, the batch status will change to Ready to Submit and you can submit the batch.
Ready to Submit
Batches with a status of Ready to Submit are ready to submit to the ATO.
Batches with a status of ATO Pending have been submitted and are awaiting a response from the ATO.
Batches with a status of ATO Rejected require your attention. A Submission Errors tab with a red icon indicates one or more error in the batch. Click the Submission Errors tab for more information. Once you’ve fixed all errors, resubmit the batch to the ATO.
Once a batch has been accepted by the ATO the status changes to ATO Confirmed and that batch no longer appears in the list of active batches. However, you can choose to display the ATO Confirmed batches via the Statuses drop-down in the Batch Listing screen.
Batches with a status of Not Required are batches that you have selected to hide from the Batch List.
Batches with a status of Not Latest are typically superseded by a later batch and cannot be submitted to the ATO. If you need to submit a Not Latest batch, you must mark all later batches as Not Required in order to reset the status to Ready to Submit.