AlexConnect is the software component of Attaché Document Management (formerly called Attaché Alex). The AlexConnect installer is included in the Attaché executable file and located in the Attaché application location.
AlexConnect does not typically require upgrading for new versions of Attaché. Please check the Attaché release information when you upgrade Attaché to see if an AlexConnect upgrade is required.
Client/server network: If the computer is not the one on which the Attaché application is installed (for example, it is a workstation computer and not the main Attaché application computer), map a network drive on the workstation computer to the main Attaché application location.
Terminal server access: If you are accessing Attaché via a terminal server, install AlexConnect from the terminal server console.
See also Current Attaché releases
You should install or upgrade AlexConnect from the Tools menu of your Attaché software. Using this method to install or upgrade AlexConnect ensures you are using the correct version of Alex for your Attaché system.
To install AlexConnect from the Attaché menu:
Note: Windows 8 and Windows 10 workstations may require assistance from your system administrator.
After installing, check the version of AlexConnect. To do so, in Attaché choose Tools | Company | Document Management | Delivery Queue Manager and then click About.
To test your AlexConnect connection, in Attaché choose Tools | Company | Document Management | Test Connect to Attaché Online. On the Diagnostics tab, enter the Sender details and then click Test Connection.
The document queue manager (AlexQ) is the part of AlexConnect that manages the sending of documents. When Attaché creates documents, a queue of documents can develop similar to a print queue.
With the standard configuration, AlexQ manages the documents on each computer where they are created. However, by setting up an centralised queue manager, documents can be handled centrally on one computer. This minimises disruption to normal workflows and allows you to control the flow of documents.
REF: 060819 1914