This section provides information on the most common error messages you may experience during the installation of Attaché BI ClearView.
SetupClearviewBI.exe and SetupCVDataServiceBI.msi must be installed to the same folder as your Attaché BI program. Use the Change button to select a valid folder.
The DOMAIN part of the user name is not valid.
Note: This error may occur on machines where the name is longer than 15 characters. Change the machine name and try again.
The Log On account specified does not have "Log On As A Service" rights. Rights are automatically granted during installation but if this fails you will get the above message. In this case you need to manually grant rights as follows.
This occurs when another user is logged into Attaché ClearView or PowerLink. When logged in, some files are opened on the server and will stop the installation from proceeding. Ensure all users are logged out and press Retry.
This issue occurs when the system cannot read from the registration file. To resolve the issue:
REF: A001522.02 010318 CV441