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We recommend excluding the Attaché application and Attaché Database Server program directories and all sub-folders from antivirus scanning. If the antivirus application being used cannot apply folder exclusions then the files below should be added to the user-defined exceptions lists of any antivirus software running on both the server and the workstations.

Note: More than one antivirus application may be installed on each server or PC.  Ask your systems administrator for help identifying all antivirus applications that can affect your Attaché software.

See also Antivirus exceptions

Applicable versions

  • Attaché 20.1 (no changes)
  • Attaché 20.1 (no changes)
  • Attaché 19.2
  • Attaché 19.1
  • Attaché 18 (all versions)
  • Attaché BI version 3.7.2 and related products (November 2017)

Attaché application

  • AlexService.exe
  • AttacheServer32.exe
  • AttBackup.exe
  • AttBi.exe
  • AttCashRegister.exe
  • AttCustomerAddresses.exe
  • AttCustomerContacts.exe
  • AttCostCentreBudget.exe 
  • AttDBHostSettings.exe
  • AttDropMenu.exe
  • AttEmployeeAddresses.exe
  • AttFormPrint.exe
  • AttMigration.exe
  • AttQuietCmd.exe
  • AttPayDayFilingLauncher.exe (added in Attaché 18.2)
  • AttReport.exe
  • AttReportDesigner.exe
  • AttReportPreviewer.exe
  • AttRestore.exe
  • AttShell.exe
  • AttShortcuts.exe
  • AttStartBI.exe
  • AttSupplierAddresses.exe
  • AttSupplierContacts.exe
  • AttTreeMenu.exe
  • AttURLAddresses.exe

  • AttBrowserSubProcess.exe
  • VipNoUpload.exe
  • AttacheUpdater.exe (added in Attaché 19.1;  updated version in Attaché 19.2)
  • TaskUI.exe (added in Attaché 19.1;  updated version in Attaché 19.2) 

Attaché Database Server

  • AttCloudRelay.exe
  • AttCloudProcessor.exe
  • Ctreesql.exe
  • AttService.exe
  • AttServerProcess.exe (added in Attaché 18.1)
  • AttSearchIndexer.exe (added in Attaché 18.1)  
  • Search.exe (added in Attaché 18.1)
  • AttBackupScheduler.exe
  • AttCloudConnector.exe
  • Attache.Desktop.RestartService.exe (added in Attaché 18.3) 
  • AttService.Processors.Identity.Server.exe (added in Attaché 19.1)

Attaché ClearView

All executables (.exe files) listed below need to be excluded from anti-virus and security settings to avoid conflicts in the following locations

Attaché folders:

  • \AttacheBI
  • \AttacheBI\Plink

For 64-bit computers:  

  • C:\Program Files (x86)\YearOne\ClearViewBI

  • C:\Program Files (x86)\YearOne\DataServiceBI

or

For 32-bit computers: 

  • C:\Program Files\YearOne\ClearViewBI  
  • C:\Program Files\YearOne\DataServiceBI


Executables (.exe files)

  • CVLauncher.exe
  • CTPDriverTest.exe
  • CTPMetadataTest.exe
  • jc4.exe
  • PLAlerts.exe
  • Plaltsrv.exe
  • PLBar.exe
  • PLCRMIMP.exe
  • Pledssrv.exe
  • PLEDSRefresh.exe
  • PLEDSUI.exe
  • PLEDMCMP.exe
  • Plhdmcmp.exe

  • PLHDMCONV.exe
  • PLHDMINIT.exe
  • PLHDMODBC.exe
  • PLHDMOPTIONS.exe
  • PLHDMPREP.exe
  • PLHDMRefresh.exe
  • PLHDMSCHEMA.exe
  • PLHDMSRV.exe
  • PLHDMSTATUS.exe
  • PLHDMSYNC.exe
  • PLHDMUPG.exe
  • PLLogonStatus.exe
  • PLREGCLTCV.exe
  • regasm.exe
  • regasm2.exe
  • ReportViewer.exe
  • vcredist_x86.exe
  • PLHDMUpgrade.exe

Attaché AlexConnect

  • AlexQ.exe
  • asacdp.exe
  • tedsend.exe
  • AlexDiagnostics.exe

Attaché Asset Management (formerly Fixed Assets)

We recommend that the Attaché Asset Management program folder which is located in the Attaché BI program folder under Assets is excluded and all sub-folders are excluded.  It this is not possible then then the files below should be added to the user-defined exceptions lists of any antivirus software running on both the server and the workstations:

  • AttacheFixedAssets.exe
  • RDStub.exe

Attaché Hosted Environment (NetLeverage Cloud)

  • Attaché BI Client.exe
  •  _TPClient.orig



REF: 100820 201   KCS