Checking your organisation connection
Having completed the organisation connection, it is important that you check you have connected the correct company (dataset) and that your payroll data is now flowing through to your online organisation.
To check your organisation connection:
- Log in to Attaché Online and select the organisation.
- On the Settings menu, click Company Connections and check that the correct company (dataset) is listed.
- Click Employees on the menu.
- Check that your employees are displayed. The employees should be those for whom you selected Enable Attaché Online in the employee masterfile in Updating your employee masterfiles to enable Attaché Online.
If the employees are not displayed, you may have connected the wrong company in Cloud Connector. If so, return to Cloud Connector and disconnect the company. Then select the correct company and connect it.
If you are sure you have connected the correct company and that Enable Attaché Online is selected in the masterfile for at least some employees but the employees are not displaying in the online organisation, contact your Attaché consultant or Attaché Support for advice.
REF: CC2.0 19.2 HL0029 121119