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This page lists changes related to online deployments in 2019.

See also:


Cloud Connector 2019-12-18

Deployed changes:

  • (IM-231) Restart services function in Cloud Connector version 19

A Restart button has been added to the Connection Maintenance area in Cloud Connector version 19. Previously a user needed to log in to their server machine and launch Windows Service Manager to restart Cloud Connector services. Restarting the services may resolve issues such as employee details not synchronizing between the desktop and online organisation or if a batch is not displaying in Single Touch Payroll or payday filing. On-screen messages are displayed if Cloud Connector services have stopped and during the restart. Once the services have restarted, users should check that the issue is resolved. If not, they should contact Attaché support or their consultant for further assistance.


Express Leave 2019-12-10

Defect resolved:

  • (FD-2514) Resolved an issue in Express Leave where, if a leave request was reassigned, the request will remain in the original approver's list until it was either approved or rejected.

Express Leave 2019-12-09

Deployed changes:

  • (IM-79) The process of connecting an Express Leave company to an online organisation has been simplified. Previously, you needed to copy the Organisation API key from Attaché Online and paste it into the Express Leave Company Details screen. Now, an Organisation Admin user can simply click the Connect to Organisation button in Company Details and follow the steps to establish the connection. Note that existing Express Leave connections are not affected by this change and do not need to be re-established. For more information see Connecting Express Leave and Timesheets to your Attaché Online organisation 

Attaché Online 2019-23

Build #7022 Deployed on Wednesday 4 December 2019

  • (IM-201) Forgot password is available for Cloud Connector v19.x.

Defects resolved:

  • (FD-2575/FD-2669) Resolved an issue where historical payday filing batches were not displayed on the Batch List after performing a server-to-server migration. To resolve this issue changes were made to the server-to-server migration process. Now, you no longer disconnect the company from the old server before migrating. Instead, after migrating you use the Replace function in Cloud Connector to update the connection.  For more information see Attaché server-to-server migration.

  • (STP-870) Resolved an issue in Single Touch Payroll where a random page reload was preventing batches from being submitted.

Express Leave 2019-12-02

In Express Leave you can now set up Work Days Templates to cater for employees whose work pattern doesn't fit a Monday-Friday 5-day work week. This allows you to use Express Leave with employees that are shift workers, work 7 days a week, variable hours each work day or on public holidays, and so on.

You can create a Work Days Template for each pattern of work you need (for example, weekend shift) and then assign it to the relevant employees. You can see which employees are assigned to each template and, for employees who do not fit one of your templates, you can create their own custom standard work days. 

For more information see Ability to set up non-standard work hours in Express Leave (Work Days Templates)


Express Leave 2019-11-29

Defects resolved:

  • (FD-2664) Resolved an issue in Express Leave | Approve Leave | Pending Leave Request where lengthy comments were not displaying correctly in Leave Requested column.
  • (FD-2685) Resolved an issue in Express Leave | Company Management where company details were blank and a new company could not be created.

Express Leave 2019-11-22

Defects resolved:

  • (FD-2609) Resolved an issue in Express Leave | Reports | Leave Balance Report where the Income Category 1 Balance (Time in Lieu Leave Balance) leave hours/days was displayed as zero.
  • (FD-2221) Resolved an issue in Express Leave where users could not select the Calendar for Last Day of Pay Cycle under Process for Payroll.
  • (FD-2613) Resolved issues in Express Leave where users could not enter 1 and 9 in the Templates Standard Hours page and where the rounding of hours was not being applied correctly.
  • (FD-2607) Resolved an issue in Express Leave where users could not see the first employee's Work Hours when hovering in Manage Users.

Attaché Online 2019-22

Build #6999 deployed on Thursday 21 November 2019

Defects resolved:

  • (FD-2660) Resolved an issue where some clients were unable to perform their Payday Filing Submission. Clients experiencing this issue should now be able to progress with Payday Filing. This affected New Zealand clients only. 
  • (FD-2653 & FD-2534) Resolved an issue where some users were experiencing an error while performing an Archive.

Attaché Online 2019-21

Build #6962 deployed on Thursday 7 November 2019

Defect resolved:

  • (FD-2621) Resolved an issue where error SBR GEN AUTH 006 would not be displayed in the STP Batch Submission Errors tab.

Attaché Online 2019-20

Deployed on Thursday 24 October 2019

Defects resolved:

  • (FD-2572) Resolved an issue in Employee Onboarding where users could not assign an employee to a Group.
  • (FD-2581) Resolved an issue in Attaché Archive where users received an error message Error running Attaché Archive  the <database> is currently being accessed by someone else when there was no one else logged in to the software.
  • (FD-2627) Resolved an issue on the Attaché desktop when using the Modern menu, where the Last login time displayed was not updating to the local time.
  • (FD-2621) Resolved an issue where error SBR GEN AUTH 006 would not be displayed in the Submission Errors tab.

Attaché Online 2019-19-1 hotfix

Deployed on Friday 18 October 2019

Defects resolved:

  •  (FD-2624) Fixed an issue in Attaché Online where pages were not loading correctly in Internet Explorer.

Express Leave 2019-10-17

Defect resolved:

  • (FD-2562) Resolved an issue in Express Leave, Review & Process | Process Payroll, where the requested leave hours were displayed as a whole day when an employee submits a leave request for a few hours.

Attaché Online 2019-19

Defects resolved:

  • (FD-2600) An issue has been fixed where users would experience a blank modern menu page if they had just completed a new installation.



Express Leave 2019-09-30

Defects resolved:

  • (FD-2466) Resolved an issue in Express Leave where the calendar file attachment (leave_calendar_entry.ics) was missing in the Leave Request Approved email when a new user requests leave for the first time.
  • (FD-2593) In Express Leave, an improvement has been implemented on search filtering in Review & Process | Check Pay Period so that filtering on All Types (time sheets and leave entries) now displays the list faster.



Express Leave 2019-09-26

Defects resolved:

  • (FD-2226) Resolved an issue in Express Leave where, if a time type of leave was entered on a timesheet, the leave hours were displayed incorrectly in the Leave Calendar.
  • (FD-2492) Resolved an issue in Express Leave where, if the employee has not selected a leave type on a leave request or time type on a timesheet, the transaction was missing from the export file used to import transactions to the desktop payroll company. The Leave Type and Time Type fields are now mandatory.
  • (FD-2024) Resolved an issue in Express Leave where, the Help and the Change Password menu items were missing when using an iphone.



Attaché Online 2019-18

Build deployed on Thursday 25 September 2019

  • (STP-845) Due to the diverse ways that Address Lines 1, 2, 3 and 4 are used in Company Options, the address fields in the SBR form in Attaché Online are no longer prefilled from Company Options.
  • (STP-854, STP-852) The wording of the message displayed in the desktop when a user has not entered an ABN in Company Options has been updated and the Help link now opens in the user’s default browser.



Attaché Online 2019-17-1 hotfix

Deployed on Thursday 5 September 2019

Defects resolved:

  • (FD-2546) Fixed an issue in STP where if an ABN branch number  was empty ("0") in Attaché Online SBR setups and/or Company Options, or if it was empty ("0") in one and “1” in the other, a Branch Mismatch Error was displayed. Now, no error message is displayed and the batch submitted will have the branch number  “1”.



Attaché Online 2019-17

Build deployed on Wednesday 4 September 2019

Deployed changes:

Improvements to the way an ABN is associated with STP batches 

In light of the difficulties clients experience if they submit an STP batch under an incorrect ABN, we have improved the way the software uses the ABN based on the one-to-one association between a company and the ABN in the Company Options in desktop.

Now, when a batch is uploaded from the desktop to Attaché Online, it includes details such as ABN and Branch Number from Company Options. When the batch is being submitted to the ATO, the system validates these details against the details recorded in Standard Business Reporting (SBR) in Attaché Online: 

  • If the ABN in Company Options and SBR match, the ABN will be set automatically in the STP declaration. Previously the user had to select the ABN when completing the declaration. 
  • If the ABN in Company Options does not match an ABN in SBR, the user will be prompted to complete the SBR form in Attaché Online. The form will be pre-filled with some details (ABN, Branch Number and contact details) from Company Options. Once saved, the batch will pick up the details from SBR and can then be submitted to the ATO.
  • If there is no ABN in Company Options, the user will have to enter it (and then refresh the batch in Attaché Online) before the batch can be submitted to the ATO. To prevent this, a warning is now displayed to Australian Payroll users (in the Modern menu only) that they have not recorded an ABN in Company Options.

Notifications

Attaché Online now includes notifications for STP events including: Batch now ready for submitting, ATO confirmed and ATO rejected. This is the first step in developing a more comprehensive notification system throughout Attaché products.

Defects resolved:

  • (FD-2527) Fixed an issue where if a user spam-clicked the Errors detected or Employees tabs in a batch, the page would reload and display the homepage.



Attaché Online 2019-16-2 hotfix

Deployed on Friday 30 August 2019

  • (FD-2528) Resolved an issue where a new Organisation could not be created.
  • (FD-2525) Resolved an issue where the Event Log did not display.



Attaché Online 2019-16-1 hotfix

Deployed on Friday 23 August 2019

  • (FD-2526) Resolved an issue where CPU load was very high and affected the general stability of our cloud-hosted environment.



Express Leave 2019-08-23

  • (FD-2490) Resolved an issue in Express Leave | Request Leave where the number of hours was calculated incorrectly, based on the company's hours in a standard day instead of the employee's custom hours, for companies with a 7-day working week. 



Attaché Online 2019-16

Build #6816 deployed on Thursday 22 August 2019

  • (FD-2495) - Resolved an issue where archiving a company, error message "Error running Attache Archive - The <database> is currently being accessed by someone else" when there is no other session or no other person logged in to the software.



Express Leave 2019-08-14

  • (FD-2515) Resolved an issue in Express Leave where leave requests for less than 1 day were incorrect in the Disk File Entry for companies with a 7 day working week.




Attaché Online 2019-15

Build #6752 deployed on Thursday 8 August 2019

  • This deployment includes a significant number of back-end changes to support existing and upcoming new features.




Payday Filing 2019-08-07

Defects resolved:

  • (FD-2487) Fixed an issue after launching Payday filing the screen displays spinning/loading.


Express Leave 2019-07-31

  • (FD-2484) - Fixed an issue where some users were experiencing Express Leave displaying 0 days within a pay period during the leave approval process. 



Payday Filing 2019-07-30 (New Zealand)

  • (PF-525) - Single Sign on has come to Payday Filing! - A user who wishes to submit their Payday file will no longer be required to login to Attache Online. This includes a user who has never before submitted as long as that Attaché user has access to the payday filing menu option. There remains the need to have an organisation sync'd to the dataset but, as long as that is in place the Payday Filing submission can proceed without forcing the user to login. 
    • There remains the need to login to Inland Revenue if the user has not logged in the previous 8 hours. 


Attaché Online 2019-14 

Build #6675 deployed on Friday 26 July 2019

Defects resolved:

  • (FD-2236) Resolved an issue in Express Leave where long service leave was displaying incorrect hours due to entitlements incorrectly combining with pro-rata values.
  • (FD-2463) Resolved an issue in Single Touch Payroll where the Income Statement Report would fail to download if it included an Employee Code that resembled a date/time, such as MAR001.
  • (FD-2449) Resolved an issue in Single Touch Payroll where if amendments had been processed after finalisation, the Finalisation label was displayed in the most recent batch rather than in the finalised batch.
  • (ADSM-4268) In some circumstances after logging into Attaché desktop and selecting a company, the desktop and menu are not displaying. This deployment addresses one of the causes of this issue; we are working on solutions for other causes.


Express Leave 2019-07-18

Defects resolved:

  • (FD-2394) Fixed an issue in Express Leave where in Create New TimeSheet, Total hours calculated was not displayed correctly at 2 decimal places.
  • (FD-2391) Fixed an issue in Express Leave where in Manage Approvals | Approve Timesheetsmultiple approval requests were generated when a time sheet was created with multiple lines.
  • (FD-2422) We have removed the ability to reinstate a previously 'deleted' employee as the functionality was causing confusion. If an employee needs to be re-added it can be done by Attache Support Team member until such time as we can rework the functionality and re-introduce. 
  • (AEL-40) Fixed an issue in Express Leave in Review & Process | Check Pay Period where Total leave amount for next period was displaying "0 hours" when the leave request spanned multiple periods
  • (AEL-41) Fixed an issue in Express Leave where INP file generated was incorrect for employees using a work hours template.


Attaché Online 2019-13

  • STP-811 A change has been implemented to STP, to make employee date of birth optional to keep aligned to the ATO requirements.
  • EO-134 Due to the change of TFN Declaration, Employee Onboarding for Australia employee has been updated where the question for "Do you have a Financial Supplement debt?" is now removed.
  • EO-135 Due to the change of TFN Declaration, Employee Onboarding for Australia employee has been updated with the question for "Do you have a HELP, SSL or TSL debt?" is now changed  to :"Do you have a Higher Education Loan Program (HELP), VET Student Loan (VSL), Financial Supplement (FS), Student Start?up Loan (SSL) or Trade Support Loan (TSL) debt?"

Defects resolved:

  • (FD-2387) Resolved an issue in Asset Management in modern menu where it is now displaying proper error message when user doesn't have the application license.

  • (FD-2455) A fix has been implemented to address issues where the 'Income Statement report' was not downloading if an employee had a -$ a negative income statement element in either allowances or etp tabs.

  • (FD-2437) As per client feedback we have implemented a resolution to the Ready to submit label so that it is now clickable.

  • (FD-2433) A fix has been implemented to address issues where the modern menu does not load 'If a company has been deleted' from the desktop.



Attaché Online 2019-12-2 hotfix

This hotfix addresses issues impacting users that processing 2018/19 financial year payroll transactions on or after 1 July 2019.

(FD-2440) Not all employees are displaying in a batch. When processing an adjustment for the 2018/19 financial year but dated 1 July 2019 or later, only the employees processed are showing in STP.   The fix addresses the following:

    • All employees that have been paid in financial year 2018/19 will now display in the latest batch when an adjustment is processed – Live company without finalisation or year-end rollover.
    • All employees that have been paid in financial year 2018/19 will now display in the latest batch when an adjustment is processed – Historical company without finalisation.

(FD-2439) Users unable to Refresh the latest batch with status of ‘Ready to Submit,  Errors Detected or ATO Confirmed.  The fix addresses the following:

    • User will be able to Refresh the latest Ready Batch - Live company for the current financial year.  
    • User will be able to Refresh the latest Errors Detected - Live company for the current financial year.  
    • User will be able to Refresh the latest ATO Confirmed - Live company for the current financial year.
    • Users will be able to Refresh where not all employees are displaying in a batch post-processing pays and adjustments - Live company without finalisation or year-end rollover. If you fall under this scenario: Ready to Submit, you have processed an adjustment on or after 1 July 2019 without finalisation or year-end rollover for 2018/19 and all employees are displaying correctly. Apply finalisation without refreshing the batch and submit to the ATO.
    • Users Should NOT refresh on an ‘ATO Confirmed’ batch if not all employees are displaying and they have previously refreshed the batch.  If you do refresh again in this situation, you will receive the “submission ID already exists” error. Instead, mark the batch as “no longer required”. Then:
        • Process a $0.00 pay for 1 employee, pay period ending and date paid needs to be 30/06/2019
        • Ensure you are happy with reconciliation
        • Apply finalisation and submit to the ATO.

(FD-2443) When submitting the same batch to the ATO multiple times,  ATO Rejected Submission Error “A record with the same submission ID already exists”. This is under investigation as there are specific ATO requirements that must be met.  

If the client cannot wait for a resolution, suggested workaround:

If live company without finalisation or year-end rollover:

    1. Process a $0.00 pay for 1 employee, pay period ending and date paid need to be 30/06/2019
    2. Ensure you are happy with reconciliation
    3. Apply finalisation without refreshing the batch and submit to the ATO.

If historical company without finalisation:

    1. Process a $0.00 pay for 1 employee, pay period ending and date paid needs to be 30/06/2019
    2. Ensure you are happy with reconciliation
    3. Apply finalisation and submit to the ATO.

(FD-2420) AO import Income Statement downloads with 0KB and Excel Errorrng when employee name has double quotations (“ ”) in the name and they have allowances or ETPs. Resolved: The Income Statement report will now support employees with double quotations.



Express Leave 2019-06-27

Defects resolved:

  • (FD-2416) Fixed an issue in Express Leave where in My Leave | Request Leave,  the number of work days/hours was not calculating properly resulting in incorrect leave total amount.

New feature:

  • Added ability to allow Express Leave Approver users to add multiple comments on leave and timesheet requests and view the history of comments before they approve.



Attache Online 2019-12

Attache Online - STP - We have also made changes to our STP solution:

  • (STP-556) We have added a new functionality to allow users to submit STP adjustments to the ATO after finalisation and year end. 
  • STP-792) In order to assist our users with the finalisation end of year process, we have added an enhancement to the STP batch list page. Batches will now be grouped to the respective financial year they belong to.
  • (STP-794) A summary of the batches, has been implemented to the STP batch list page, to assist users to easily identify number of batches and their status in a given financial year.
  • (STP-799) To further improve the Finalisation solution, a user will now see the Finalised and respective financial year, on a finalised batch that has been ATO confirmed.
  • (STP-800) As part of the financial grouping feature users will have the ability to expand and close a financial year group as needed.
  • (STP-803) We have implemented an improvement based on user feedback, where the Sign and Submit Finalised Batch button is now disabled on an ATO Confirmed Finalised batch
  • (STP-795) An improvement has been implemented to the finalisation solution, based on user feedback where the EOY finalisation switch is now not available for batches pertaining to prior financial years where End of Year had been with the old process of Payment Summaries.


Attaché Online - Hotfix 2019-06-12

  • (FD-2363) Fixed an issue in Single Touch Payroll where the batch status in some batches was not being updated with the proper ATO response and was instead displayed as "ATO Pending".


Express Leave 2019-06-11

Defects resolved:

  • (FD-2397) Fixed an issue in Express Leave where in My Leave | Leave Calendar, calendar was not displaying properly.


06/06/2019 - Build 6558

(FD-2346) Fixed an issue where processing a pay for a very large dataset (company) would occasionally make STP API time out, thereby not allowing the batch to be generated. 

(FD-2362) Fixed an issue in Single Touch Payroll where selecting an employee in an STP batch was displaying another employee’s Income Statement details.

(FD-2375) A fix has been implemented to address an issue where the employee finalisation date in STP was not reflecting the same date in Payroll.

(FD-1536) Fixed an issue in ESS (employee self-service) in Attaché Online where a postcode is now only mandatory for Australia. Previously, entering a postcode was mandatory for all countries.

Attaché Online - STP - We have also made changes to our STP solution:

  • Rename "Finalise" Button to "Finalisation Options": In order to further improve the user experience, we have renamed the "Finalise" button under finalisation options to "Ok" so that it is generic to the finalisation action that has been taken.
  • Add Breakdown of ETP Codes in Income Statement Report: In order to further assist users with reconciling the STP income statement elements, we have added the itemised ETP's to the Income Statement Report in STP.



Express Leave 2019-05-31

Deployed changes:

Defects resolved:

  • (FD-2186) Fixed an issue in Express Leave where changes to Company Admin | Templates were not reflected in calculated hours/days when creating a leave request on behalf of an employee.
  • (FD-2166) Fixed an issue in Express Leave where Flexi-Time balances were not updated correctly in Employee Leave Balance and Reports | Leave Balance Report.
  • (FD-2184) Fixed an issue where the INP file generated from Express Leave was calculating leave hours based on a company's Work Hours per Day field instead of an employee's custom work hours setting. 
  • (FD-2228) Fixed an issue in Express Leave where Employee Name was not syncing from Attaché Online to Express Leave. 
  • (FD-2370) Fixed an issue in Express Leave | My Timesheets where changes to the Approver were not saved properly.



PF 2019-05-23

Deployed changes:

(FD-2300) Fixed an issue in Payday Filing where, if there is a terminated employee in the batch, in some scenarios an error message is displayed for non-terminating employees advising that the termination date is blank. The message should only display for terminated employees in the batch.



Express Leave 2019-05-23

Deployed changes:

(FD-2360) Fixed an issue in Attaché Express Leave My Timesheet | Create New Timesheet where updates to timesheet rows were not saved successfully.



Express Leave 2019-05-22

Deployed changes:

  • (AEL-28) Fixed an issue in Attaché Express Leave where the selected date in the Leave Calendar was formatted incorrectly
  • (AEL-30) Fixed an issue in Attaché Express Leave where pagination was not working properly in the Leave History and Public Holidays List
  • (AEL-31) Fixed an issue in Attaché Express Leave where the Today button in the Leave Calendar was not working 
  • (AEL-33) Fixed an issue in Attaché Express Leave Admin Area | Create User where a copy of welcome email was not being sent to Admin




AO 2019-10

Build #6539 deployed on Friday 24 May 2019

Deployed changes:

  • (FD-1168) The Statement Print Report (General Ledger | Reports | Bank Reconciliation | Statement Print) now includes a Matched column to indicate whether transactions have been matched or not.

Defects resolved: 

  • (FD-2310) Fixed an issue in Single Touch Payroll where the STP batch status was displayed as Errors Detected even when there were no errors in the batch.
  • (FD-1396) Fixed an issue in Attaché Online where the App Switcher menu was not displaying newly added apps.
  • (FD-1332) Fixed an issue in Attaché Online where changing direct manager in Organisation AdminTeams | Manage | Staff Members was not reflected properly in Employee Details | Direct Reports.
  • (FD-1535) Fixed an issue in Attaché Online Organisation Admin | Teams | Change Parent where changes to the parent for the selected department was not reflected properly in the Org Chart.
  • (FD-1558) Fixed an issue in Employee Onboarding | Create employee where the calendar date picker was not displaying properly.
  • (FD-2289) Fixed an issue in Employee Onboarding where the same employee code could not be added in multiple locations.
  • (FD-2359) Fixed an issue in Single Touch Payroll where the STP batches were not listed correctly under selected financial year.
  • (FD-2291) Fixed an issue where Voluntary employees weren't showing up as Voluntary in Single Touch Payroll. The issue related to Voluntary employees with a zero YTD balance who have allowances set up as Do not show on Tax Certificate. Voluntary employees still need to be sent to the ATO as the payment contributes to the batch total. We have fixed the validation to ensure that Voluntary employees show with an ABN rather than TFN, and can be sent without error. 



AO 2019-9

Build #6480 deployed on Wednesday 8 May 2019

Deployed changes:

  • (STP-748) In STP, the Download CSV button on the Batch Details screen has been renamed Income Statement Report to better describe its contents.
  • (BRI-15) The search function in Bank Reconciliation (in Attaché General Ledger) has been improved to make it easier for users to find and match transactions by clearing the previous search
  • (BRI-14) The Print Statement Report (General Ledger | Reports | Bank Reconciliation | Print Statement Report) has been improved to include all transactions in the Statement Start Date and Statement End Date range. 

Defects resolved: 

  • (FD-2259) Fixed an issue where Start Date in Employee Onboarding wasn’t showing the full calendar correctly.
  • (FD-2232) Fixed an issue where super fund was not syncing from Attaché Desktop to Attaché Online correctly.
  • (FD-2289) Fixed an issue in Employee Onboarding where you could not add the same Employee Code on different locations.



AO 2019-8

Deployed on Monday 6 May 2019

  • (STP-555) Options for Finalisation are now available in Single Touch Payroll. Finalisation, which replaces payment summaries when reporting via STP,  provides the indicator for the ATO that an employee has received their final pay, for example, when an employee is terminated or at the end of the financial year. To apply finalisation to one or more employees in a batch, in the Batch Details screen click the Options drop-down and select Finalisation. Complete the Finalisation screen and then submit the batch in the usual way.

    As part of this new feature a new Terminated employees link is shown on the Batch Details page. This shows the number of employees that have been terminated during the financial year but not yet finalised. For the 2018/19 financial year, if you have had terminated employees and issued part-year payment summaries to them, there is no need to finalise these employees. Instead, you will finalise them as part of your end-of-year finalisation process. From the new 2019/20 financial year, you should apply finalisation on terminated employees throughout the year.

    See Finalisation when terminating an employee




AO 2019-7

Build #6441 deployed Thursday 11 April 2019 

Deployed changes:

  • (EO-130) Attachments for Employee Onboarding 

We received a large amount of positive feedback relating to our onboarding feature. The fact that employers can now ask a prospective employee to fill out an online form and the information is then immediately ported into our desktop product is saving some employers hours of work every month. One extra feature that was highly sought was the ability to append documents to the outgoing onboarding form, so that the employee could see and save policy documents or contracts or...well, anything the employer needed the employee to know. We have now added the ability to append up to 5 documents to an outgoing onboarding form. These will be sent to the employee as attachments on the email request which means they can read and save them at their leisure. For more information, see Attaching documents to an Employee Onboarding invitation.

  • (EO 132) Employee Onboarding for New Zealand employees has been updated for new legislation that adds two new employee contribution thresholds to KiwiSaver (6% and 10%) from 1 April 2019 onwards.
  • (STP-705) In Single Touch Payroll, a Financial Year filter has been introduced to the batch list in order to categorise batches by financial year.



ATT Service - 2019-6-1

Deployment Date: 2nd April, 2019 Processor. ATT Service Processor: 19.1.1.44

  • In the Attaché desktop (Attaché 18.2 or later), a new message box is now displayed. Currently the box is displayed only for New Zealand payroll companies; it advises that New Zealand tax scales 2019/20 are available and provides a direct link to download the tax scales. 



AO 2019-6

Build #6370 deployed Wednesday 27 March 2019 

Deployed changes:

  • In STP, historical batches that have been stuck in "Pending" for over 30 days, are now automatically marked as "No Longer Needed", so will be hidden from the STP batch listing.
  • (STP-687)  In Standard Business Reporting, validation has been applied to registered business address fields (as per the ATO 2018 Schema Validation Update). The Address Line 1, Address Line 2 and Suburb fields may contain the following characters: letters (A to Z and a to z), numbers (0 to 9), the special characters ! @ $ % &amp; * ( ) - = [ ] ; : ' " , . ? / and spaces. If address fields contain invalid characters, error messages appear on the field and it cannot be saved until all errors are corrected.



AO 2019-5

Build #6330 deployed Thursday 7 March 2019 

Deployed changes:

  • (STP-666)  In STP, validation has been applied to employee address fields (as per the ATO 2018 Schema Validation Update). The Address Line 1, Address Line 2 and Suburb/Town/City fields may contain the following characters: letters (A to Z and a to z), numbers (0 to 9), the special characters ! @ $ % &amp; * ( ) - = [ ] ; : ' " , . ? /  and spaces. If a field contains invalid characters, the batch will be flagged as Errors detected and it cannot be submitted until all errors are corrected. The user can update incorrect fields in the Personal Details tab of the relevant employee, which will flow through to the employee masterfile. (Note: To facilitate the new validation, the Address Line 2 field is now displayed on the Personal Details tab.)



PF 20190228

Deployed Thursday 28 February 2019 

Deployed changes:

(PF-470) In Payday Filing, the new Hide/Unhide buttons allows you to hide an unwanted batch or unhide a batch previously hidden. You can choose to display hidden batches on screen by switching on the Show Hidden Batches. The hidden batches are not included in Monthly Payable Report.

 (PF-457) In Payday Filing, you can enter date range in the monthly payable report. By default the monthly payable report is set to previous month.



PF 20190226

Deployed Tuesday 26 February 2019 

Deployed changes:

(PF-418)  In Payday Filing, the new Available Batches for Consolidation screen allows you to combine multiple payday filing batches into one batch to submit to IR. This is used, for example, if you have entered an adjustment pay (due to an error in a primary batch) that creates a batch with a negative total for an employee. Batches with negative totals cannot be submitted to IR and so you must consolidate the batch with the primary batch prior to submitting. For more details see Available Batches for Consolidation screen and Scenario 2 – adjustment pays with negative employee totals in Correcting errors in payday filing submissions.  



AO 2019-4

Build #6256 deployed Thursday 21 February 2019 

Deployed changes:

  • Employee OTE for STP now calculated on Include in OTE pay elements  (STP-585)

There has been a change in the way an employee’s OTE is calculated for STP reporting. An employee’s OTE, displayed on the Income Statement screen in STP, now includes only pay elements (income types, allowances and deductions) that have the Include in OTE checkbox selected in the relevant Maintenance (Setups) screen. Previously, OTE amounts were dependent on the employee’s super guarantee setup.  The change will ensure that correct amounts are flowing through to the ATO and the employee’s myGov account. Note that there is no need to correct OTE amounts reported in previous STP batches because, as always, each STP batch includes the YTD totals.

  • (EO-120) You can now use Employee Onboarding to enter new employee masterfile data yourself, providing a quicker and easier alternative to using the masterfile task screens to enter a new employee.

Defects resolved: 

  • (STP-626) Changing the system so that people currently experiencing the ETP Paid Date error can submit and be confirmed.
  • (STP-629) Ensuring that where there is a clashing ETP paid date and pay date you cannot submit the batch until the dates are rectified.
  • (STP-595) Adding more context to the validation message for an ETP Paid Date conflict to allow users to identify the issue more easily.
  • (STP-604) Making the default for Not Latest filter "off".
  • (FD-2169) Resolved an issue where the Cloud Services had high handle counts.
  • (FD-2167) Resolved an issue where onboarded employees were not being displayed in Clearview.


AO 2019-3

Deployed Monday 11 February 2019 

Deployed changes:

  • (STP-575)  A new status of Not Latest has been added for STP batches that are not the latest and not submitted. Not Latest batches cannot be submitted to the ATO. The new status is intended to help clarify which batch a user should submit. See also Understanding STP batch status



PF 20190207

Deployed Thursday 7 February 2019 

Deployed changes:

  • (PF-379) In payday filing, a new Reverse button has been added to the Batch List screen. This allows a user to set the values of a submitted batch to zeroes in myIR. The batch status then changes to Reversed. In the EI Return report, the report title and File Totals displays "(Reversed)". A batch with the status Reversed does not display in the Monthly Payable Report. See also Correcting errors in payday filing submissions



AO 2019-2

Build 6126 deployed Thursday 24 January 2019

Issues resolved:

  • (FD-2099) An issue where the Employee Details screen in STP batches was not loading properly has been resolved. 
  • (FD-2098) An issue where users were unable to add an ABN in Standard Business Reporting (SBR) has been resolved. 



AO 2019-1 

Build 6054 deployed Thursday 10 January 2019

Deployed changes:

  • Voluntary Agreement employees in STP batches (STP-550, 551, 552, 564, 565) 

You can now submit STP batches that include employees with Tax Certificate Category of Voluntary Agreement. Previously, you could not submit batches that included Voluntary Agreement employees. Voluntary Agreement employees are treated the same as other employees in a batch and no additional setups are required. However, Voluntary Agreement employees need a completed ABN field in the employee masterfile (Tax tab). If an STP batch contains a Voluntary Agreement employee with a blank or incorrectly formatted ABN, it will be flagged during validation. You can then enter the correct ABN on the Personal Details Tab in the batch. The corrected ABN will flow through to update the ABN field in the employee masterfile.

  • (AOC-188) In Attaché Online employee portal, a new Audit Log allows Organisation Admin users to see when users have made changes to their employee profile details.

Issues resolved:

  • (FD-1975)  ATT Service has been updated to improve performance issues for clients with larger datasets, such as 2000+ employees. 


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