Help Centre

   
 
 

Connecting your company to your online organisation (detail)


This page applies to Attaché Cloud Connector version 2 used with Attaché 18. If you are using Attaché 19 (or later), see Setting up and connecting to your online organisation.


Entering your Organisation Key in Attaché Cloud Connector

Attaché Cloud Connector provides the connection between your Attaché desktop companies (datasets) and your Attaché Online organisations so that data to flows between the two.   

You run Cloud Connector from the shortcut on your desktop using your SUPERVISOR credentials to ensure you have permission to connect the data.

Before you begin

  • Ensure you have full local administrator rights to the server where the Attaché Database Server is installed. Attaché Cloud Connector is located on this computer
  • If necessary, check your version of Cloud Connector (see sidebar)
  • Ensure you have the SUPERVISOR password for Attaché.

    If you don’t know the SUPERVISOR password, you will need to contact your Attaché consultant or the Attaché Helpdesk for a password reset. For security purposes, resetting the SUPERVISOR password requires confirmation of your authority to do so.

Obtain your Organisation Key

Note down the Organisation Key in your Attaché Online organisation:

  1. Log in to Attaché Online and, if necessary, select your organisation from the apps menu in the top-left corner.
  2. On the Settings menu, select Company Connections
  3. Copy the Organisation Key. If you prefer, you can download the key as a .txt file or email it to yourself. 

Enter your Organisation Key in Cloud Connector

To connect an Attaché company (dataset) to an Attaché Online organisation:

  1. At the computer where Attaché Database Server is installed, go to \\AttacheServer\Attache Cloud Connector and double-click AttCloudConnector.exe to launch Cloud Connector. .
  2. To log in, enter the SUPERVISOR password. 
  3. Select the Attaché company that you wish to connect and click Connect.   
    Note: the name displayed is the Database Name for each of your companies, as displayed in Setup and Delete Companies. If you are not sure which company to connect to, sign on to the required desktop company and choose File | Set Up and Delete Companies. Check the Database Name for the company.  
  4. Enter the Organisation Key and click Connect.
  5. Review the pairing of your Attaché Company and your Organisation Name and then click Confirm
    The Status Connecting will be displayed. After a moment the status will change to Connected
  6. If you wish to connect another company (dataset) to this organisation, repeat steps 3 – 5 for each additional company.   
    Note: each organisation has a unique Organisation Key. If you have more than one organisation, ensure you enter the correct key (from the Company Connections screen in Attaché Online).


Related resources

Learn how to set up Attaché Cloud Connector.

 (2.51 mins video)


Checking your organisation connection

Having completed the organisation connection, it is important that you check you have connected the correct company (dataset) and that your payroll data is now flowing through to your online organisation.

To check your organisation connection:

  1. Log in to Attaché Online and select the organisation.
  2. On the Settings menu, click Company Connections and check that the correct company (dataset) is listed.
  3. Click Employees on the menu.
  4. Check that your employees are displayed. The employees should be those for whom you selected Enable Attaché Online in the employee masterfile in Updating your employee masterfiles to enable Attaché Online.

If the employees are not displayed, you may have connected the wrong company in Cloud Connector. If so, return to Cloud Connector and disconnect the company. Then select the correct company and connect it.

If you are sure you have connected the correct company and that Enable Attaché Online is selected in the masterfile for at least some employees but the employees are not displaying in the online organisation, contact your Attaché consultant or Attaché Support for advice.


REF: 091118, CC2.0, 18.1, HL0029   121119 192