In this section, your Attaché Online organisation will be created. You’ll log in to Attaché Online to get your Organisation Key and use it to connect your desktop company (dataset) to your online organisation via Attaché Cloud Connector.
You may have received an email from your Attaché consultant or Attaché Sales/Support that includes a link to “request an Attaché Online organisation”. If not, you can complete the Attaché Online Organisation Request on the Attaché Software website.
For security purposes, Attaché will ensure your credentials are correct before issuing your organisation. This may take up to three business days.
When processed, you will receive a confirmation email as well as an email inviting you to join your new organisation (see Log in to Attaché Online below).
Complete the Attaché Online organisation request
After processing your Attaché Online organisation request (which may take up to three business days), Attaché will send you an email inviting you to join your new online organisation.
Note: For security purposes, the Join organisation link in the email will expire after 48 hours. If your link expires, contact your Attaché consultant to have a new email sent.
Attaché will send you an email inviting you to join your new organisation
To log into your organisation:
If you don’t see the dashboard, click the apps menu in the top-left corner and select your organisation to display the dashboard.
The apps menu (top-left corner)
From the apps menu, select your organisation to display the dashboard
At this stage your online organisation does not contain any payroll data. Next, you will connect your desktop company (dataset) to your organisation so that data flows between the two.
Attaché Cloud Connector provides the connection between your Attaché desktop companies (datasets) and your Attaché Online organisations. This allows data to flow between the two when using online functions such as Employee Self Service, Single Touch Payroll and Payday Filing.
You run Cloud Connector from the server (or computer) where Attaché Database Server is installed, using the SUPERVISOR password for your Attaché system to ensure you have permission to connect the dataset.
If you don’t know the SUPERVISOR password, you will need to contact your Attaché consultant or the Attaché Support for a password reset. For security purposes, resetting the SUPERVISOR password requires confirmation of your authority to do so.
Note down the Organisation Key for your organisation:
You use the Organisation Key to connect your desktop company to your online organisation via Cloud Connector
To connect a desktop company (dataset) to an Attaché Online organisation:
Note: each organisation has a unique Organisation Key. If you have more than one organisation, ensure you enter the correct key (from the Company Connections screen in Attaché Online).
Having completed the organisation connection, it is important that you check you have connected the correct company (dataset) and that your payroll data is now flowing through to your online organisation.
To check your organisation connection:
After connecting your company to your online organisation, employee masterfile details are now displayed
If the employees are not displayed, you may have connected the wrong company in Cloud Connector. If so, return to Cloud Connector and disconnect the company. Then select the correct company and connect it.
If you are sure you have connected the correct company and that Enable Attaché Online is selected in the masterfile for at least some employees, but the employees are not displaying in the online organisation, contact your Attaché consultant or Attaché Support for advice.
With your desktop company (dataset) now connected to your Attaché Online organisation, you’re ready to carry out the STP and Employee Portal setup tasks.
REF: A001677.02 131119 192